How the Amazon Account Takeover Scam Works
This scam usually starts with urgency: a text or email claiming suspicious activity, an order issue, or a locked account. The message pushes you to click a link or call a number.
Common attack flow
- You receive a fake Amazon alert (text, email, or call)
- You click a link or call a number
- You enter your login credentials or verification code
- The scammer logs into your real Amazon account
What Scammers Do After They Get Access
- Place orders using your saved payment methods
- Change your account email and password
- Add new shipping addresses
- Buy gift cards (hard to recover)
- Lock you out of your account
Red Flags of Amazon Scam Messages
- “Suspicious activity detected” with a link
- “Your account will be locked” urgency
- Requests for login codes or passwords
- Links that are not amazon.com
- Phone numbers claiming to be Amazon support
How to Verify Safely
- Do NOT click the link in the message
- Open the Amazon app directly
- Type amazon.com manually
- Check your orders and messages inside your account
If Your Amazon Account Was Compromised
Act immediately
- Change your Amazon password right away
- Enable 2-step verification
- Review recent orders and cancel anything suspicious
- Remove unknown devices and addresses
Contact Amazon
- Report unauthorized transactions
- Request refunds for fraudulent orders
Secure your financial accounts
- Contact your bank or card issuer
- Monitor for additional charges
Why This Scam Is So Effective
People trust Amazon and act quickly when they see account alerts. Scammers use that urgency to bypass your normal caution.
Train Against Smishing Use Scam Lookup
FAQ
Does Amazon send texts about suspicious activity?
Amazon may send alerts, but you should never trust links in messages. Always verify directly in the app or official website.
Can scammers bypass two-factor authentication?
Yes, if you give them your verification code. Never share one-time codes with anyone.
What is the fastest way to stop this scam?
Change your password immediately and contact Amazon support through official channels.