Step 1: Stop sending money
Scammers often demand additional deposits for “taxes,” “verification,” or “liquidity.” Don’t pay. Document everything and shift to recovery steps.
Step 2: Document the details
- Wallet addresses and transaction IDs (TXIDs)
- Exchange/platform names, URLs, and support chats
- Receipts, bank transfers, card charges, and screenshots
Step 3: Contact the right providers
- If bank/card: call your bank/issuer using official numbers and ask about fraud/disputes.
- If exchange: contact the exchange and provide wallet addresses + TXIDs.
- If remote access happened: secure devices and accounts immediately.
Step 4: Secure accounts
- Change passwords (start with email).
- Enable MFA and review recovery settings.
- Check for new rules/forwarding in email.
Beware recovery scams
After a crypto scam, criminals may claim they can recover your funds for a fee. That is usually another scam. Don’t pay “recovery” fees to unknown parties.
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FAQ
Can I get crypto back?
Sometimes, but it’s difficult. Speed, documentation, and contacting exchanges/banks quickly increases your chances.
Should I pay “taxes” to withdraw?
Be extremely cautious. Demands for extra deposits to release funds are a classic scam sign.